// For construction new question objects
function question(answer, support, question, a, b, c) {
	this.answer = answer;
	this.support = support;
	this.question = question;
	this.a = a;
	this.b = b; 
	this.c = c;
	return this;
	}

// The array of questions, answers, options, and explanations
var units = new Array(
	new question("c", "A framework for examining the macroeconomic environment of the organisation: political, economic, social and technological.", "The <B>PEST</B> factors are:", "&nbsp;&nbsp;&nbsp;crowd control and municipal factors for consideration when dealing with tourism planning", "&nbsp;&nbsp;&nbsp;political considerations when dealing with infectious diseases", "&nbsp;&nbsp;&nbsp;a model used to evaluate specific topics as part of the planning process"),
	new question("a", "A product progresses through a sequence of stages: introduction, growth, maturity and decline. ", "The term <B>PLC</B> in marketing is:", "&nbsp;&nbsp;&nbsp; the product life cycle", "&nbsp;&nbsp;&nbsp;public liability cover", "&nbsp;&nbsp;&nbsp;proof of low communications"),
	new question("c", "The front desk is the main point of contact for a hotel with the guest.", "The term <B>front desk</B> is used in hospitality to describe:", "&nbsp;&nbsp;&nbsp;immigration check-in point", "&nbsp;&nbsp;&nbsp;airport check-in point", "&nbsp;&nbsp;&nbsp;hotel check-in point"),
	new question("a", "Macro means <I>large</I> so it is to do with looking at the big picture", "The <B>macro environment</B> of an organisation is:", "&nbsp;&nbsp;&nbsp;the study of the changing business environment", "&nbsp;&nbsp;&nbsp;term given to organisations based in Scotland, UK", "&nbsp;&nbsp;&nbsp;hotel booking computer software used for studying environmental issues"),
	new question("a", "<I>Eco</I> here is to do with ecology  - <I>the pattern of relationships of plants, animals and people to each other and to their surroundings.</I>", "<B>Eco-tourism</B> is:", "&nbsp;&nbsp;&nbsp;tourism that is in harmony with the host community and the environment", "&nbsp;&nbsp;&nbsp;where over-development has badly damaged the environment", "&nbsp;&nbsp;&nbsp;the combination of various organisations researching the environment for building use"),
	new question("a", "Pressure groups include industry associations, environmental groups and employee associations", "<B>Pressure groups</B> are:", "&nbsp;&nbsp;&nbsp;people who aim to influence government and other decision makers", "&nbsp;&nbsp;&nbsp;groups who have different demands at different times", "&nbsp;&nbsp;&nbsp;scientists who work on the problems of stress at work"),

new question("a", "SWOT: strengths, weaknesses, opportunities and threats.", "A <B>SWOT</B> analysis is:", "&nbsp;&nbsp;&nbsp;situational analysis of a company's overall position in the business area", "&nbsp;&nbsp;&nbsp;an internal analysis of an organisation's products or services","&nbsp;&nbsp;&nbsp;a study of an organisation's financial liability including loans and overdrafts"),
	new question("a", "Data analysis - an examination of the facts recorded together with thoughts and judgements about them. ", "<B>Data analysis</B> is:", "&nbsp;&nbsp;&nbsp;extracting relevant information from market research findings and reaching some conclusions where possible", "&nbsp;&nbsp;&nbsp;checking whether all the information required has been properly recorded", "&nbsp;&nbsp;&nbsp;the initial response given by consumers when approached as part of a market research process"),
	new question("b", "", "<B>Principals</B> are:", "&nbsp;&nbsp;&nbsp;the first point of contact for customers who prefer independent travel", "&nbsp;&nbsp;&nbsp;organisations that provide products and services which make up the holiday package", "&nbsp;&nbsp;&nbsp;the person in charge of arranging walks and tours for the public"),
	new question("c", "", "An example of <B>secondary alternative data</B> is:", "&nbsp;&nbsp;&nbsp;data distributed outside office hours", "&nbsp;&nbsp;&nbsp;existing data that exists outside the organisation and not for use by the public", "&nbsp;&nbsp;&nbsp;data that is already available usually from an alternative source"),
	new question("b", "Tourism can be a major source of jobs and income for the host country.", "A main advantage of tourism to a country is:", "&nbsp;&nbsp;&nbsp;to make people aware of other languages", "&nbsp;&nbsp;&nbsp;to create new jobs in tourism and hospitality", "&nbsp;&nbsp;&nbsp;to make the local government more popular"),
	new question("c", "Housekeeping is the general care of a property and guests.", "The <B>housekeeper's function</B> in a hotel is to:", "&nbsp;&nbsp;&nbsp;maintain hygiene standards in the restaurant, kitchen and reception area", "&nbsp;&nbsp;&nbsp;to welcome guests on arrival and take them to their rooms", "&nbsp;&nbsp;&nbsp;to ensure that the guest rooms and other public areas are cleaned and maintained at a particular standard"),
	new question("c", "A tour operator is an individual or organisation which makes arrangements for transport, accommodation, sight seeing, entertainment and other tourism related services for tourists.", "A <B>tour operator's</B> main responsibility is to:", "&nbsp;&nbsp;&nbsp;ensure their staff can speak several languages to assist different types of customer", "&nbsp;&nbsp;&nbsp;check that airports have the correct check-in facilities for baggage and cargo", "&nbsp;&nbsp;&nbsp;supply the necessary components that make up a package holiday or inclusive tour"),
	new question("c", "See www.internet-marketing-dictionary.com.", "A leading model in marketing that expresses the process of selling in simple terms:", "&nbsp;&nbsp;&nbsp;DIDA - doing, instant, deliberate, appropriate", "&nbsp;&nbsp;&nbsp;LIDA - looking, investigating, deciding, approaching", "&nbsp;&nbsp;&nbsp;AIDA - attention, interest, desire, action"),
	new question("c", "A very valuable asset for any organisation is a list of its customers.", "What is an <B>existing database</B>?", "&nbsp;&nbsp;&nbsp;a place where tourists and visitors meet to discuss issues of general concern", "&nbsp;&nbsp;&nbsp;an opportunity to date strangers via an electronic system", "&nbsp;&nbsp;&nbsp;a collection of names and addresses of existing customers of an organisation"),
	new question("b", "STAR ratings for an accommodation are used by many travellers, as they are an indication of the facilities, services and cost of staying at that establishment. Such rating schemes for various kinds of accommodation are in place in many inbound markets such as the UK, Europe, USA and NZ.", "The various star ratings normally applied to hotels are:", "&nbsp;&nbsp;&nbsp;astrological signs by which hotels welcome guests of all religions", "&nbsp;&nbsp;&nbsp;a system to indicate the quality of accommodation and level of customer care provided", "&nbsp;&nbsp;&nbsp;a system of indicating how many celebrities have stayed at an hotel"),
	new question("b", "A person or company that arranges tickets, hotel rooms, etc. for people going on holiday or making a journey", "A <B>travel agent</B> is:", "&nbsp;&nbsp;&nbsp;an agent whose office is based abroad usually in the country where they have the most customers", "&nbsp;&nbsp;&nbsp;a retailer who sells holidays and other ancillary services to the public", "&nbsp;&nbsp;&nbsp;a person who is employed by a company to research information about travel related issues"),
	new question("b", " A timeshare is a holiday house or apartment which is owned by several different people, each of whom is able to use it for a particular period of the year", "<B>Timeshare</B> accommodation is:", "&nbsp;&nbsp;&nbsp;the time staff allocate to guests at a self-catering accommodation to discuss any complaints or concerns they may have", "&nbsp;&nbsp;&nbsp;a share of the annual use of accommodation purchased by becoming a member of a time-share scheme", "&nbsp;&nbsp;&nbsp;accommodation that is for the use of several people at allocated times throughout the day"),
	new question("a", "The major marketing management decisions can be classified in one of the four categories: product, price, place <I>distribution</I> and promotion. These variables are known as the <I>marketing mix</I>.", "The <B>4Ps</B> associated with marketing are: ", "&nbsp;&nbsp;&nbsp;product, price, place and promotion", "&nbsp;&nbsp;&nbsp;people, policy, procedures and processes",  "&nbsp;&nbsp;&nbsp;performance, placement, purpose and production"),
	new question("a", "Instances of human behaviour are either instinctive or learned. Learned bahaviour is behaviour that has been learned from other people or from experience.", "<B>Learned Behaviour</B> is: ", "&nbsp;&nbsp;&nbsp;behaviour learned as a child and carried over into adulthood", "&nbsp;&nbsp;&nbsp;behaviour learned as part of an individual's culture and beliefs",  "&nbsp;&nbsp;&nbsp;behaviour taught by professional people to employees in the travel and tourism industry")
	);